Kia ora {{ticket.ticket_field_36989408}},

We’re sorry to hear this has happened and appreciate it may be upsetting.  

If you or someone you know is in immediate danger, please contact the Police on 111. If you are experiencing distress, and need free confidential support, we encourage you to contact these helplines.   

You're not alone. This can happen to anyone. You’ve taken the first courageous step by contacting Netsafe and we’re here to help.  

(Please edit info below based on what we already have)

Thank you for uploading screenshots and/or URLs to your report. We will begin our review of the content and be in touch at our next available opportunity.

OR

Please provide us with the content you would like us to review.

(Please remove if this info below is already provided)

This is what we need

1. the URLs (weblinks) to where the content is posted if currently live online.
2. up to 7 screenshots of the content you are reporting, you can send these to us by replying to this email. We will let you know if we need any more.    

If the content you are reporting includes content of an intimate or sexualised nature, please do not send this to us. If you think the content is 'objectionable' (eg: deals with subjects like sex, horror, crime, cruelty, and violence) DO NOT send/ share the content as this is illegal. Talk to us about it when we contact you and we can advise you what to do.

You can find out how to take screenshots and find web addresses here.  

Our advice:
If you haven’t already, we encourage you to take these steps: 
(insert self-help options)

You can also read Netsafe’s advice about what you can do when you're bullied online. 

Protecting your privacy  
We acknowledge the trust you have put in us by sharing your personal information. Netsafe will only share the information you share with us in accordance with our privacy statement, located on our website.

Next steps 
If you have any further questions or if there is anything else we can help with, please let us know. The Netsafe service operates 8am-8pm weekdays, and 9am-5pm weekends and public holidays.  

Ngā mihi,